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Forum Discussion
None of the browser extensions working - follow up
Hello!
Been using 1Password for probably 10 years now (non-subscription version). I upgraded to the family subscription for the first time today and already deeply regret making this jump.
Long...
Support got back to me with the following request!
Our team is currently looking into similar reports to what you're encountering with 1Password in your browser, therefore, I would like to ask you to re-create the issue and provide two pieces of diagnostic information from your device in order to take a closer look:
A diagnostic from the 1Password app -> How to send a 1Password diagnostics report
https://support.1password.com/diagnostics/?mac
A console log from 1Password in the browser -> Save a console log for 1Password in your browser
https://support.1password.com/cs/extension-console-log/#safari
Please attach both of these reports to your next reply.
Make sure y'all send that to support if you are talking to them!
Have a great holiday weekend everyone.
