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altano's avatar
altano
Occasional Contributor
2 years ago

Passkeys not working in Firefox: "Touch your security key to continue..."

I can't always figure out how to create a passkey. When I go to a website that supports them (e.g. login.tailscale.com or passkeys.io), clicking the passkey button will give me a prompt in Firefox an...
browser extension
1p_jac's avatar
1p_jac
Icon for 1Password Team rank1Password Team
2 years ago

Hi altano

I was initially able to replicate the same behavior you're seeing on Tailscale but then a new tab resolved the issue and shows 1Password in the browser when trying to use a passkey. Could you try loading Tailscale in one tab, then opening it again in another tab and see if the 1Password prompt for a passkey shows?

Do you also have a passkey already created for Tailscale in your 1Password account?