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altano's avatar
altano
Occasional Contributor
2 years ago

Passkeys not working in Firefox: "Touch your security key to continue..."

I can't always figure out how to create a passkey. When I go to a website that supports them (e.g. login.tailscale.com or passkeys.io), clicking the passkey button will give me a prompt in Firefox an...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
8 months ago

Hello, altano.

Can you confirm if you're trying to create a passkey as an Owner/Admin or via an invite you've received? Currently, Tailscale only allows for saving a passkey when invited to Tailscale. They mention the following in their support documentation regarding passkey limitations:

Users cannot create a new tailnet using passkey key authentication. You must create the tailnet before sending user invites for passkey authentication.

For more information on how their invite process works with passkeys, I've included a link to the Tailscale passkeys support article here: Using passkeys for Tailscale authentication ยท Tailscale Docs

For the Passkeys.io website, may I ask if the account was created and the passkey saved to the 1Password extension? I've created a short video demonstrating this -> https://share.cleanshot.com/Y2QQtZw4.

I look forward to your reply.

-Evon