Forum Discussion

romad's avatar
romad
Frequent Contributor
5 years ago

Safari 13.1.2 1Pwd extension randomly does not unlock first time after Safari is launched.

Periodically when I go to unlock 1Pwd in Safari, my username and password are accepted but the "Unlock 1Password" dialog box stays active and doesn't show the website login item from the 1Password.ap...
browser extension
Nhat_Nguyen's avatar
Nhat_Nguyen
Icon for 1Password Team rank1Password Team
5 years ago

Hello romad,

I am sorry to hear that you can't update Safari further. Your computer still meets the requirements for the latest version of 1Password. If the issue reoccurs, please feel free to let us know, and we can help put things back on track for you quickly.