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Forum Discussion
Safari extension not working anymore using macOS 14.2 Beta 1
Update: it's working now.
hi there ! the safari extension isn't working anymore running macOS 14.2 Beta 1. if I try to unlock the extension safari opens a new tab which stays blank and nothing hap...
1P_Dave
Moderator
Moderator@Tobster77
I'm sorry that 1Password for Safari isn't working on your Mac. As a quick troubleshooting step, please try the following:
- Close all open web browsers.
- Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
- Double-click on 1Password from your Mac's Applications folder.
- Open your web browser.
If that doesn't work then I'd like to request a couple of files from your end so that we can investigate this further:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach both files to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/700122/#Comment_700122
- Your forum username: Tobster77
- Please do not post your diagnostic report or console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
