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rensa's avatar
rensa
New Contributor
20 days ago
Solved

Safari extension setup screens keep appearing

Hi there, I'm finding that I'm periodically asked to set up the 1Password Safari browser extension when I start Safari, maybe 1–2 times a week: Happy to chase down other info if...
  • 1P_Dave's avatar
    20 days ago

    Hello rensa! 👋

    I'm sorry that you're seeing an unexpected welcome screen when opening Safari. Earlier versions of iOS/macOS 18.3 had an issue where browser extension storage used by 1Password for Safari would be cleared unexpectedly. This issue should now be resolved with beta 3, released last week.

    Can you ensure that you're running the latest beta version of macOS? If you still see the issue after updating, or if you're already running the latest version, then let me know.

    -Dave