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Forum Discussion

Former Member's avatar
Former Member
4 years ago

Safari extension takes AGES to load

Clicking on the Safari extension to open 1Password takes AGES to load. The second issue is that the "focus" doesn't move to the 1Password window, and one has to click init first before you can ty...
browser extension
ag_chantelle's avatar
ag_chantelle
Icon for 1Password Team rank1Password Team
4 years ago

@pwopp

If you open 1Password an go to Preferences > Browser, is "Connect with 1Password in the browser" enabled there?

If you right click the 1Password icon in your browser toolbar, choose Settings and toggle "Integrate with 1Password" off and on again under General, does that improve your state of play?

If not, to help us pin down the error, I'd like to ask you to grab a console log from your browser and send it to us at support+x@1password.com with a link to our current discussion: https://support.1password.com/cs/extension-console-log/

Let me know how it goes.