Forum Discussion

spinoza's avatar
spinoza
Dedicated Contributor
2 months ago

Re: "Recently Used" and "Frequently Used" broken in the 1Password app

When I try to Sort by Most Recently Used every item now says "never used." Obviously that's incorrect.  I first noticed this perhaps two weeks ago, I'm not sure exactly when the problem started, not do I know if that field has been reset/data loss, or if its just a display problem.

Anyone else seeing this issue?

4 Replies

    • Trevor_1P's avatar
      Trevor_1P
      Icon for Moderator rankModerator
      2 months ago

      Hi swoffenden​,

      Thanks for letting us know! I've gone ahead and added your report to our internal work item as well.

      Issue=DA-1789

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    Hello spinoza​! 👋

    Thanks for reporting this! I'm seeing the same issue here on my end and I see that an internal work item is already open with our development team to investigate this further. The issue seems to occur on the production version as well as the nightlies. 

    I've added your report to the internal work item for the issue. I'm sorry for the inconvenience. 

    -Dave

    Issue=DA-1789

    • spinoza's avatar
      spinoza
      Dedicated Contributor
      2 months ago

      1P_Dave​, It seems this bug may not be fully resolved. My “Most Used” history on desktop has  now looks like it’s rebuilding from scratch. Is there any way to restore the previous usage history?

      On iOS, I’m not sure usage history is saved at all. I’ve been using the nightly/TestFlight builds, in case that matters.

      Also, apologies if I’m elsewhere mixing up terms like vault and collection. Even as a long-time daily user, I still find the terminology unintuitive and confusing. I keep forgetting how vaults and collections relate, why there are both, and most importantly why my "everyday" collection sometimes appears, and sometimes not. (Add in my many near-duplicates and archived passwords, some in "Archive" some in backup collections or vaults, and its a mess.)

      Is there a simple guide that explains this structure visually or memorably? If so, I haven’t found it.