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Forum Discussion
Touch ID stops working in Edge after some time when macbook has been used with lid closed
Don't really have a detailed timeline to go along with this, but I have the extension in all my Edge profiles in a fully updated 2019 MBP. I used the machine for a while with the lid closed, and now ...
I'm not certain the lid has anything to do with this issue.
Touch ID will stop working when the extension loses its connection with the desktop app, which can happen for various reasons, including software updates (to 1Password, to the browser, to the extension etc), 3rd party apps that might interfere with the connection or the 1Password background service etc.
The lid should not have any effect on the situation. If you do suspect it is related to the lid, we'll need to find exact steps to reproduce this on demand in order to troubleshoot this.
