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Forum Discussion
IAmNotARobot
6 months agoOccasional Contributor
Unable to fill password fields during account sign-up
In the process of creating new website accounts via the 1Password browser extension, i got the following pop-up message: "Try to block and then unblock 1Password to fill the new field". I followed wh...
1P_Evon
1Password Team
5 months agoThank you for the details. If you encounter this issue in the future, I request that you send me some information to support+forum@1Password.com so I can review the logs for any errors. With your email, please include the following:
- A link to this thread: https://1password.community/discussion/148410
- Your forum username: IAmNotARobot
- A diagnostics report from the 1Password desktop app and the 1Password extension:
- Generate a diagnostic report from the 1Password app and the 1Password extension using the steps here -> How to send a 1Password diagnostics report
- Attach both files to your email.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!
-Evon