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Former Member's avatar
Former Member
3 years ago

Unable to unlock browser extension

Works fine on Chrome on same PC. Looks like there is an updated version of the extension, but I don't know how to get it to update. (FF Extension manager says no updates found) 1Password Ve...
browser extension
Former Member's avatar
Former Member
3 years ago

Hey Joy,
Thanks for the assist!
* Checked for most recent browser version, most recent extension version, reset browser privacy settings from Custom to Standard, logged into 1P website on browser.
* Yes, a blank tab opens whenever I open the browser, or click the 1P extension icon - "moz-extension://e8763468-fa24-41b4-8510-9c8622e5e170/app/app.html#/page/welcome?language=en"
* Yes! I do have the "Never remember history" set.
Best,
Mike