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Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Unable to use Touch ID to unlock the extension, Touch ID works for the desktop app

This discussion was created from comments split from: Account password required for browser extension.
browser extension
Former Member's avatar
Former Member
2 years ago

Experiencing the same here, just in the past few days. Macbook Pro M1, Sonoma 14.2.1

I usually have two or three browsers running at a time for web development. After 1Password gets locked due to inactivity/sleep, each browser (Firefox/Safari/Chrome) requires me to click the icon in the toolbar, then type in my password, before I can use the extension. This is 100% consistent, not intermittent.

In the past I could click the icon in the form field and 1Password would prompt me to unlock via fingerprint, and would then work across all browsers until the computer went to sleep.

Not running any screen sharing.

Fingerprint still works to unlock the app itself.