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Forum Discussion

Former Member's avatar
Former Member
3 years ago

When I sign up for a new website, why does it not ask me to save it?

I was trying to sign up for a new website and I did it, but 1password did not prompt me to save the login 1Password Version: 8.7.1 Extension Version: 2.3.5 OS Version: Not Provided
browser extension
kevin_li's avatar
kevin_li
Icon for 1Password Team rank1Password Team
3 years ago

Hi DenalB,

Thanks for your help, as always.

Hi @jolian,

Do you see the 1Password icon in the toolbar area? What does it do when you click on it?

Can you also go to our testing website: Test Autofill? Do you see the 1Password icon in the input field? Let's type something inside the form. Do you see the inline menu suggestion of "Save in 1Password", as shown below:

In addition, can you share the website for us to test? Can you also let me know which browser you are using?

Looking forward to your reply.