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Forum Discussion
When using Open and Fill from the Mac instead of a browser, URL encodings are lost (decoded)
the website field is:
https://browser.neo4j.io?connectURL=neo4j%2Bs%3A%2F%2Fneo4j%40XXXXXXXX.databases.neo4j.io
where XXXXXXXX is the actual instance and is elided for security
When I click on ...
1P_Evon
1Password Team
1Password TeamHey @mscottreed, thanks for writing in. The behaviour you described when using the Open & Fill action from the 1Password app is a known issue our development team is aware of. I've added your case as an affected user for this specific website.
When the Open & Fill action from the app is used, a random string of characters is added to the URL which acts as a sort of 'secret handshake' between 1Password and the website. This string doesn't contain any of your username/password data.
Due to the security mechanisms in place on some websites, such as the one you've shared, the string of characters can cause an issue with the site and prevent it from re-directing properly.
In the meantime, I recommend the following workaround:
- Open the 1Password desktop app.
- Locate the Login item, click the down arrow beside the website URL and click "Open".
- When the page loads, click the login item from the autofill menu under the field.
I realize this may not be ideal, and I'm sorry for the extra steps involved.
I hope that helps in the meantime, @mscottreed
ref: dev/core/core#8723
