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Forum Discussion

Former Member's avatar
Former Member
3 years ago

why is 1Password Safari extension not working?

I am running MacOS 11.6.8 (20G730). Safari has recently been updated to version 15.6 (16613.3.9.1.7, 16613). My 1Password has recently been updated to version 7.9.6. The 1Password Safari extension is...
browser extension
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi davegarratt:

Thanks for following up. Just to share some additional context, there's two types of extensions now available in Safari. Safari Web Extensions, and Safari App Extensions. Web Extensions are relatively new, so it's very possible the other extensions you're using in Safari are App Extensions, rather than Web Extensions. As I noted above, we're hopeful to see the state of play improve here with macOS Ventura.

devananda:

The message you see on the login page for the 1Password Support Community with instructions specifically for 1Password employees is to do with account creation procedures for the community, and nothing to do with reporting issues related to 1Password 8 for Mac or otherwise.

Jack