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Forum Discussion

Mentbase's avatar
Mentbase
New Contributor
3 years ago

'Your session has expired' frequent message - pops up

With the latest update, I start receiving 'Your session has expired' message: it pops up repeatedly, every few of minutes, each in its new browser's tab. 1Password Version: 8.10.0 Extension ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey Mentbase,

I'm sorry for the trouble you are having with 1Password in your browser. Can you try the following steps and let me know if it improves things:

  1. Open your browser.
  2. Right-click the 1Password icon in the browser's toolbar and select Settings.
  3. Under General, disable "Integrate with 1Password app".
  4. Under Accounts & Vaults, click the ( â‹® ) three dots to sign out of your account.
  5. Click "+ Sign in to a new account" to sign back in.
  6. If you use the 1Password desktop app on your computer, go back to General and re-enable "Integrate with 1Password app".

Let me know how you get on!