Yubikey not working with 1Password

Hey @Canadian:

Great question and I'd be happy to get you sorted out with 1Password and a Yubikey! Just to confirm, did you add your Yubikey as a security key, or an authenticator app? As not all of our clients support using security keys just yet, adding an authenticator app is required before being able to add any security keys. Given that you mentioned having to open the Yubico Authenticator app, it sounds like it might be set up as the authenticator app.

If you'd like to use your Yubikey as a security key for your 1Password account, first download an authenticator app (like Authy or Microsoft Authenticator), then follow these steps:

1. Sign in to your account on 1Password.com.
2. Click your name in the top right and choose My Profile.
3. Click More Actions > Manage Two-Factor Authentication.
4. Click Replace in the Authenticator App row, then click Set Up New Authenticator App. You’ll see a square barcode (QR code). (To save a backup of your two-factor authentication code, write down the 16-character secret next to the QR code and store it somewhere safe, like with your passport and Emergency Kit.)
5. On your mobile device, open your authenticator app and use it to scan the QR code. After you scan the QR code, you’ll see a six-digit authentication code.
6. On 1Password.com, click Next. Enter the six-digit authentication code, then click Confirm.

After setting up your authenticator app, you should be able to add your Yubikey as a security key by following these steps:

1. Sign in to your account on 1Password.com on your computer.
2. Click your name in the top right and choose My Profile.
3. Click More Actions > Manage Two-Factor Authentication.
4. Click Add a Security Key.
5. Enter a name for your security key and click Next.
6. Insert your security key into the USB port on your computer. (If Windows Security asks you to create a PIN, enter one and click OK. Your PIN is stored locally on your security key.)
7. Touch the sensor on your security key.
8. When you see “Your security key was successfully registered”, click Done.

After registering your Yubikey, you should be able to use it to authorize new devices. Additionally, I'd just like to point out something else; Your two-factor authentication for your 1Password account is used only when adding your 1Password account to a new device, and is not used after that.

Let me know how you get on with that!

Jack