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wrench-technology
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6 days ago

SCIM Bridge Fails Sync

We're running SCIM Bridge 2.9.9 and the only method to achieve a successful sync and subsequent provisioning of accounts, is by logging into the Bridge and manually executing the "Sync Groups" function. All 5 status indicators in the Bridge are green and state "Connected", the Google Workspace User Provisioning integration within our 1Password console reflects "Good" health, successful connection with the bridge, and Provisioning users and groups is enabled.

There is an error in the SCIM log about a certificate, but it does not prohibit a successful sync with the "Sync Groups" groups function in the bridge. Log snippet with IP Address redacted:
"certificate is not allowed for server name xxx.xxx.xxx.xxx: certificate for 'xxx.xxx.xxx.xxx' is not managed","domain":"xxx.xxx.xxx.xxx","time":"2025-04-11T00:05:55Z","message":"certificate manager error while getting certificate"

There are no other errors in the log.

Please advise

integrations
scim
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We're running SCIM Bridge 2.9.9 and the only method to achieve a successful sync and subsequent provisioning of accounts, is by logging into the Bridge and manually executing the \"Sync Groups\" function. All 5 status indicators in the Bridge are green and state \"Connected\", the Google Workspace User Provisioning integration within our 1Password console reflects \"Good\" health, successful connection with the bridge, and Provisioning users and groups is enabled.

There is an error in the SCIM log about a certificate, but it does not prohibit a successful sync with the \"Sync Groups\" groups function in the bridge. Log snippet with IP Address redacted:
\"certificate is not allowed for server name xxx.xxx.xxx.xxx: certificate for 'xxx.xxx.xxx.xxx' is not managed\",\"domain\":\"xxx.xxx.xxx.xxx\",\"time\":\"2025-04-11T00:05:55Z\",\"message\":\"certificate manager error while getting certificate\"

There are no other errors in the log.

Please advise

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We're running SCIM Bridge 2.9.9 and the only method to achieve a successful sync and subsequent provisioning of accounts, is by logging into the Bridge and manually executing the \"Sync Groups\" function. All 5 status indicators in the Bridge are green and state \"Connected\", the Google Workspace User Provisioning integration within our 1Password console reflects \"Good\" health, successful connection with the bridge, and Provisioning users and groups is enabled.

There is an error in the SCIM log about a certificate, but it does not prohibit a successful sync with the \"Sync Groups\" groups function in the bridge. Log snippet with IP Address redacted:
\"certificate is not allowed for server name xxx.xxx.xxx.xxx: certificate for 'xxx.xxx.xxx.xxx' is not managed\",\"domain\":\"xxx.xxx.xxx.xxx\",\"time\":\"2025-04-11T00:05:55Z\",\"message\":\"certificate manager error while getting certificate\"

There are no other errors in the log.

Please advise

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wrench-technology 

\n

Please email us using support@1password.com. Be sure to use the email address tied to the account in question.

\n

That way our technical team can help you determine what's going on. I'd recommend including the log message in your reply. 

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