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steph_giles
1Password TeamJoined 5 years ago
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Re: Mac Safari - Buggy & Bad Experience
Hey mrbrownjeremy, mitchrc, I'm sorry for the experience you are having with 1Password for Safari. Could you possibly recreate the behaviour you are seeing and then send over some logs so we can take a look at exactly what is happening and best advice on next steps? I'd like to ask you to send over a console log from your browser as well as a diagnostics report: Save a console log for 1Password in your browser How to send a 1Password diagnostics report Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!14Views0likes0CommentsRe: Tuta and the new auto-login feature behave incorrectly
Hey ugafta, Thank you for taking the time to let us know 1Password is not working as expected on this page. Can you send over a link to the site so we can take a look and file an issue with our development team? Thanks!13Views0likes0CommentsRe: Autofill in Chrome Browser
Hey pkirkby, You can use Chrome's autofill alongside 1Password with these steps: Right-click 1Password's icon in Chrome's toolbar and click Settings. Under "General" turn off the "make 1Password the default password manager" option. Paste the following into Chrome's address bar: chrome://settings/autofill Enable the data that you would like Chrome to fill for you I hope this helps!37Views0likes0CommentsRe: Firefox Extension - clicking on icon doesn't prompt unlocking
Hey scarmona, It sounds like 1Password in your browser might be having a hard time connecting with your 1Password app. Can you give these steps a try and let us know if it improves things: Right click the 1Password icon in your browser toolbar and choose Settings Turn off the setting that says 'Integrate this extension with the 1Password desktop app' Quit both your browser and your 1Password app. Open and unlock your 1Password app Open your browser and repeat steps 1 & 2 to re enable the integration. Let us know how you get on!26Views0likes0CommentsRe: Suggestions doesnt work
Hey pgaa, Can you provide me with some more details on what you mean when you say suggestions don't work? Are you seeing your credentials in the autofill menu beneath fields on a login page? Are you having this problem across all websites or is there a specific website that is proving problematic? Any information you can provide would be really useful.5Views0likes0Comments