Everytime I restart Safari (5.1, OS X Lion) I have to unlock the extension with master password. Quite annoying. I have the latest version of 1Password and 1Password Safari extension installed. Also 'Never prompt for master password' in preferences is checked. Any help, please?
I just wrote down and then entered master password and confirmed it. I re-opened 1password and it does not recognize my master password. What do I do? 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Sync Type: Not Provided Referrer: kb:strong-master-password, ug:ios/new-user,…
Reading your security white paper (https://1passwordstatic.com/files/security/1password-white-paper.pdf), I am confused about the difference between "account password" vs "master password". For example, on page 10 of the white paper it talks about the "account password" + secret key, but the picture shows the "master…
I am able to log into website with master password but can't log into the application with password. It asks on the app for the master password but when I enter it, it says it is incorrect 1Password Version: 6.6.1 Extension Version: Not Provided OS Version: 10.12.3 Sync Type: Not Provided Referrer: forum-search:able to log…
How do I cancel the account of my 81 year old father who can't remember his 1Password master password, nor does he know where he put the master password master sheet? (Luckily, he never put any information in his account. After we cancel I'll set him up through my 1password family account.) 1Password Version: Not Provided…
Hello. We've finally solved an issue that has kept us from being able to login to 1Password on the Motorola G6 for a week. 1Password support has tried to help us and we're grateful but the problem was finally solved today. As an amateur it is impossible to know for sure but all that we know is our MOTO G6 phone logs into…
I attempted to change my master password. The new password is stored in my vault but is invalid when I use it to log in. My old master password works for login, but I get a message that says my credentials are not recognized. The message includes my key information and has a space for the master password. When I enter…
I just downloaded 1Password on my husbands computer and I want to change the master password. I do not have the change the master password selection in my security tab, so how do I change it? 1Password Version: 6.1 Extension Version: 610006 OS Version: OS X Yosemite Sync Type: cloud Referrer: kb:account-key,…