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Master Password does not work and cannot find Secret Key
My master password does not seem to work anymore on my iphone and it does not use my touch to unlock the app as I had set it up. I try to log online to see if I can reset the master password, but it wants a Secret Key. I have looked through emails I have received from 1Password and I only have one from me trying to unlock… -
Secret Key and Master password do not work
Yesterday I set up a family account. Everything was working fine. Logging in and out. Then last evening and today I have been locked out. Yes the Secret Key and Master password are being inputted correctly. This problem is on all of our devices. I have tried everything your trouble shooting page said to do and nothing is… -
PW for app works -- have secret key, recovered email... your website rejects my Master PW
So let me get this right.... I need my Password in order to RESET my Password? WTF? Sign in to your 1Password(.com) account: Email Secret Key Master Password If I need to Reset Master PW: It requires my current PW --- wait a sec... that's EXACTLY why I'm trying to reset it -- your website rejects it. YES, confirming, I… -
Master password does not work with secret key, and other questions
Hi, I'm helping my business partner clean up his 1password, which is a disaster zone. We're encountering a lot of issues and need some help: On his computer, he's got a primary account and then another account that has multiple vaults. The primary account is synced to icloud. The others are not listed under Preferences >… -
In Master Password field, some keys might not work [Possible iOS 8 issue; try restarting app]
I'm on an iPad 2, 1Password 5.0.1, iOS 8.0.2. Four times in about the last week or so (twice today!), I have gone to enter my master password and found that almost a third of the keys on the right side of the keyboard do not respond in either letter or number input mode. This is immediately noticeable because my master… -
Re: Encryption without the master key possible
The simple answer is because "Passwords Are Encrypted Using Your Master Password" is a simplification of reality. The vault entries are not encrypted with your master password. They are encrypted with a random 256 bit key that is generated when the vault is created. This key is then encrypted by another key that is… -
Re: Master Password & Dropbox
Hi @foad, Your password isn't updated on the fly right away because of the potential issue where if the encryption key encrypted by your newer master password doesn't work correctly, you could be locked out. So, we keep copies and only get rid of the old key once you can unlock the new key correctly. That's why you have to… -
Re: Keys present in .agilekeychain file
Those blobs listed as SL3 and SL5 in those keys files are actually randomly generated data that is encrypted with a key derived from your Master Password. Your Master Password is processed to produce what is called a Key Encryption Key (KEK). In this case, we use the KEK to encrypt a 1024 bytes of data that is randomly… -
Re: Changing Master Password
Hi @tommyent! Great question. Changing the Account Key or Master Password only updates the Master Unlock Key, which isn't backed up anywhere since it's generated from the combination of your Account Key and Master Password. If you'd like to learn more about the Master Unlock Key and how this works, we have a Security White… -
Re: cant put a new passwword in my sign
aim a member have the master key but cant sign in my master key dont work,try to explain to mr.frank but never got an answer your symbol is on my dashboard when i want to put my key number in there it wont open up.been a member since 9-25-2017 would some one help me to restore my master key 1Password Version: Not Provided…
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