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"No available sign-in for HealthEquity": passkey not found on Android
This looks like a new issue within the last few days, because it used to work. 🤷🏼♂️ When you log in to the HealthEquity app on Android, it can no longer find the appropriate passkey in 1Password. So you're effectively locked out if you use 1Password & Android. The error message, which now pops up instead of the 1Password "tap passkey to login" button, is: No available sign-in for HealthEquity Sign in another way. If you have a passkey for HealthEquity saved on another device, you can use it by scanning this QR code with the device where the passkey is saved. I'd add a screenshot, but HealthEquity doesn't allow screenshots. 1Password is unlocked and open on the Android device The same passkey, stored in 1Password, works for login via desktop/web browser Have tried rebooting phone, force-stopping and re-opening apps, etc.: no change Does anyone on iOS has the same problem?Feature Request: Show Original Contributor of Items in Shared Family Vaults
Summary Please add a built-in way to display who originally created or contributed an item to a shared vault in 1Password Family. Problem In shared family vaults, it is currently not possible to see who an item originally belongs to once it has been shared. This makes it unclear who owns a specific account, even though the item is visible to everyone in the family. As a workaround, we manually add tags with the name of the person who created or contributed the item. This allows sorting and filtering by owner, but it is manual, error-prone, and easy to forget. Proposed Feature Display non-editable metadata such as: “Contributed by: Name” or “Original owner: Name” This information should remain visible in the item details after sharing or moving an item into a shared family vault. Benefit This makes it easy to understand who an account actually belongs to, even when it is shared for convenience. It improves clarity in family vaults, avoids confusion, and removes the need for manual tagging. Reference Apple Passwords already shows this information for shared items using labels like “Contributed by: Name”, which provides clear ownership at a glance.
Autofill suggestions only show "Open 1Password"
Dave, I've noticed something new over the last few days. Autofill is still working, but sites that used to prompt with specific logins now prompt only with "open 1password". It works to choose that, but takes extra steps. I am not certain yet if it is all sites, but i dont think I have seen the usual prompt since this started. This is from seeclickfix.com Thanks Shawn
Unable to update payment method and subscription payment keeps failing
Hi! I am located in Colombia and for almost three weeks now, the payment for my account has been repeatedly declined. I contacted my bank and checked my card, and they confirmes that everything is fine on their side and that they are not blocking the transaction. Because of this, i tried to updating my payment method through my account. However, evrytime I try to update the card, the page just keeps loading and never finishes. I have tried several times and in different moments, but the result is always the same, so i have not been able to update my paymnet detauls. Could you please help me understand why my payments are being rejected and how can I successfully update my payment methps? Thank you in advance for your help!Android AutoFill issues
This is not resolved, I used to be a strong advocate for 1Password, but I honestly can't say that anymore. As you've grown and spread your wings way to far, you've lost what was core to 1Password and am extremely disappointed as I always was fine paying for a "premium" service, but this is not that anymore. You've lost touch with your customers and what you provide. Yes, I've followed all the guides you guys have published and tried all the things. Everything is setup correctly but regularly I have to force restart 1password to get it functioning properly 80% of time for a short while before this all happens again. I'am at the point where I'd rather find and go through the pain of moving to a new password manager just cause of all the changes in how you interact with your customers. I understand you're all focused more on enterprise now, but remember how Apple got into enterprise, they won over the end-users first. Sorry to say, advocating for you will be no longer.
No Autofill in Android Firefox
Currently on a trial of 1Password to see about potentially switching from Dashlane. I've had mixed luck with Dashlane on Android and saw a lot of posts touting 1Password's Android support. Unfortunately, autofill is not working at all in Firefox. It does work in Chrome, so I can confirm the app does run. Specs: Pixel 9 Pro Android 16 Firefox 145.0.2 1Password 8.11.20 I have 1Password set as the autofill provider in Android. There does not appear to be any extension for Firefox on Android or any setting about autofill. I found a bunch of posts from a couple years ago talking about 1Password working on Firefox on Android, so it seems like it was at least at one time supported. Is there some trick to this? Trying to decide if I want to make the switch here (I otherwise like the UI a lot)Ongoing Autofill Issues on Android
Hi, I've been a long-time user of 1Password, and up until recently, the experience has been excellent. However, for the past few months, the Android experience has significantly deteriorated. Autofill suggestions rarely appear, and when they do, they often fail to work as expected. Most of the time, I have to long-press the input field, select “Autocomplete,” and hope the suggestions show up—which they usually don’t. Even when suggestions do appear, tapping them often results in no action at all. I frequently have to force close Chrome and reopen it just to try again, usually without success. As a result, I now almost always end up copying each field manually from the 1Password app, which is extremely frustrating. I’ve tested this with two different keyboards. My primary keyboard is SwiftKey, where the suggestions fail to appear 90% of the time. Gboard performs slightly better, but even then, tapping suggestions often does nothing. This issue has persisted for months, and it's becoming a serious pain point. I'm honestly beginning to question the value of maintaining a paid subscription if such core functionality continues to be this unreliable. Please look into this—it really needs to be addressed. Thanks.
