Can’t log into 1Password app

anuta2170

Recently after updating my app for my iPhone I can’t log in. I know I can only have one master password...that won’t work. Face recognition isn’t working. I don’t see any options for forgot password. So how do I go about resetting my password? Or retrieving it?

Ben

Hi @anuta2170

If the difficulty is that you do not know the correct Master Password please see this guide:

If you forgot your Master Password or you can't unlock 1Password

Ben