I have access to my primary vault, but I forgot the master password

chrisspankroy
chrisspankroy
Community Member
in iOS

I can access my passwords via Touch ID on my iPad, and I just got a new phone. I downloaded the 1Password app onto my phone and tried to restore my passwords via iCloud, but it asks for my master password and I don't remember it, is there another way to get the passwords onto my phone?

1Password Version: 7.2.5
Extension Version: Not Provided
OS Version: iOS 12
Sync Type: iCloud
Referrer: forum-search:Access to data on one device, but forgot master password

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @chrisspankroy: Thanks for reaching out. (Un)fortunately AgileBits has neither access to your 1Password data nor the Master Password used to secure it, so this isn't something we can 'reset' for you to help directly. However, please try the tips in this guide as they may help:

    https://support.1password.com/forgot-master-password/

    You can try as many times as you want. You won’t be “locked out”, but you will not be able to access your data unless you can enter the required Master Password correctly. Please let me know how it turns out, and we'll go from there.

This discussion has been closed.