Updating user failed

rand0musername
rand0musername
Community Member
in SCIM Bridge

Hello,

after updating from 0.7.2 to 0.8.2 the provisioning/updating a user fails.
the user was temporaily deactivated in Azure to test if it gets deactivated in 1password via scimbridge aswell..
syncing new user and users which didnt change still works.

our environment is kubernetes with Azure AD.

the errorlog from azure:

Reason : Failed to update User '' in customappsso; Error: A request was sent to a System for Cross-domain Identity Management Service. That service reported an internal error. Please contact the administrator of that service for further investigation StatusCode: InternalServerError Message: Processing of the HTTP request resulted in an exception. Please see the HTTP response returned by the 'Response' property of this exception for details. Web Response: {"detail":"Failed to update user","schemas":["urn:ietf:params:scim:api:messages:2.0:Error"]} . We will retry this operation in 600 minutes.

ErrorCode : SystemForCrossDomainIdentityManagementInternalServerError
EventName : EntryExportUpdateSoftDelete
JoiningProperty :
SourceAnchor : 70cbef87-8a4b-40fe-a3e1-0a61f82d4581

Do you have any idea how to fix that? our remaining testing time runs out soon... so we want to fix it asap to test a few other scenarios..

1Password Version: 0.8.2
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • cohix
    cohix
    1Password Alumni
    edited January 2019

    @rand0musername Sorry for the issues! Could I see the associated logs from the SCIM bridge itself as well?

    You can email them to support@1password.com with "SCIM" in the subject line and it will be routed to me.

This discussion has been closed.