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Subscription on both Mobile devise and Laptop

MiloMoraes
MiloMoraes
Community Member
in Memberships

Hi, I opted for a a subscription on my laptop. I had to fill-in my credit details and added the app afterwards. on the app there was a discount. of-course I opted for this also...

Now I am concerned being billed twice. I was hoping on a staff member to confirm I only have one subscription and 1 bill to pay :)

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @MiloMoraes

    We'd be happy to help with that, but we're unable to look up anyone's account(s) or share those details on this public forum. If you could please email us at sales@1password.com from the email address associated with your account(s) we can handle that privately in a one-on-one environment. When you email in you'll get a support ID back from BitBot. Please post that ID here. Thanks!

    Ben

  • MiloMoraes
    MiloMoraes
    Community Member

    AAU-11119-941

  • Ben
    Ben

    Perfect. Thanks @MiloMoraes. We'll be in touch via email soon. :+1:

    Ben

    ref: AAU-11119-941

This discussion has been closed.