Reset Membership Account
Hello - can someone please help me reset my membership account (I forgot my master password and unable to retrieve through the recommended methods). I sent a couple of support requests via email last week but have not heard back yet.
I would be grateful for the help.
1Password Version: 7.0
Extension Version: Not Provided
OS Version: 10.14.12
Sync Type: Not Provided
Comments
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Hello @ldramirez515
Could you provide us with the Support ID from one of the support emails you sent? We will follow up, and get your account recreated as soon as possible.
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Yes thank you: #XCU-32484-951
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Also ##JGR-53393-596
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I've followed up with you through the ticket. Please check your email.
Hopefully we can get you up and running again soon!
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Hello Jin - I just saw your email. My paid subscription started [Redacted for security]. If I delete the account, will my subscription still be valid?
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Replied to you through the support ticket. Please check your email.
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Thank you...I just replied back
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I think we can keep the conversation in one place now :). No need to reply on the forums. I'll make sure to keep up with the support ticket until we have this resolved.
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