mac update, no 1 password showing now read only need to purchase

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helen_berryman
helen_berryman
Community Member

I thought I was updating 1password by installing 1password 7 and the safari extension after the Mojave update but evidently not. Now locked out of my old version which Ive had for years


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Ive just installed the latest Mac update to by laptop and 1Password has disappeared from the top too

Comments

  • Hi there, Helen. 1Password 7 is indeed a purchased upgrade from 1Password 6. If you’d rather stick with 1Password 6 you can delete 1Password 7 and install 1Password 6 from our website here: https://app-updates.agilebits.com/download/OPM4

    It’s worth noting, however, that 1Password 6 is no longer being actively developed and if you want things like Dark Mode compatibility with Mojave, our new security audit features in Watchtower, and more, then you’ll want to stick with 1Password 7. Regardless of your decision, if you run into trouble just let me know and I’ll help out.

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