what to do about unable to verify account message

PG52
PG52
Community Member

I am trying to add my wife's macOS to a family account. I upgraded to the Family account today. I scanned the account info and entered the Master Password (which I use every day) but get message saying unable to verify account. Very frustrating.


1Password Version: 7.2.4
Extension Version: safari
OS Version: mjave 10.14.2
Sync Type: iCloud
Referrer: forum-search:getting unable to verify account message when adding new device

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