My app was deleted got it back but my info not on there

bev2626
bev2626
Community Member
in iOS

Lost my password app got it back but all my info is gone can I get it back

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:My password app was deleted by mistake so I went in the App Store for it again but my info not on th

Comments

  • bev2626
    bev2626
    Community Member

    My app deleted got back but not my passwords can I get those back

  • Ben
    Ben

    Hi @bev2626

    Do you have a 1Password membership? If you do then your 1Password data is stored on 1Password.com and signing into your 1Password account will sync your data to your device. If you do not then we do not store your data. In that case you would've needed to have made a backup or set up syncing with a 3rd party (iCloud, Dropbox) before deleting the app. Restoring that backup or setting up sync again with the same service would restore your data.

    I hope that helps!

    Ben

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