Disconnect Subscription From Eero Plus

Fooligan
Fooligan
Community Member
in Families

Hello,

My account is currently connected to an Eero Plus subscription. I would like to disconnect my 1Password account from Eero Plus and subscribe directly through 1Password.

Is this currently possible?

Thanks!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Jeff Shiner
    Jeff Shiner

    Hi @Fooligan

    We can definitely help you switch to a direct subscription. Unfortunately we can't help with billing issues here on the forums. Please send an email to support+billing@1password.com with a link to this forum thread and a short explanation and we will be happy to help.

    Once you have a Support ID please post it here so we can follow up as soon as possible.

  • Fooligan
    Fooligan
    Community Member

    Hi @Jeff Shiner,

    Thanks for the quick follow up. I have sent the email and received this support ID: #HZW-55873-613.

    Thanks!

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited February 2019

    It looks like Shiner was able to help already, but if you need anything else just let us know. Cheers! :)

    ref: HZW-55873-613

  • Fooligan
    Fooligan
    Community Member

    @brenty,

    Yup, Jeff took care of the billing details for me :)

    Our subscription is back in our control.

    Thanks!

  • AGAlumB
    AGAlumB
    1Password Alumni

    Awesome! Glad to hear you're all set, but we're here if you need anything else. :chuffed:

This discussion has been closed.