How do I close 1Password7 to remove it from my Mac?

AZJim
AZJim
Community Member

I have clicked on Quit 1Password with no luck. It refuses to close.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:How do I close 1Password7 to remove it from my Mac?

Comments

  • MrC
    MrC
    Volunteer Moderator

    @AZJim,

    Hold down Control-Option and then use the 1Password > Quit menu.

  • AZJim
    AZJim
    Community Member

    Still does not close. When I go to Move to Trash, a dialogue tells me it cannot be moved because 1Password7 is Open.

  • MrC
    MrC
    Volunteer Moderator
    edited February 2019

    @AZJim,

    Do you see this?

    That should quit 1Password completely.

    If there is some 1Password process lingering, use Activity Monitor, and type 1pass into the upper right search area. See if there are any 1Password processes. If so, you can select them, and hit the X button in the upper left above the process list.

  • AZJim
    AZJim
    Community Member

    No, all I see at the bottom is Quit 1Password. I have not purchased 7 because I do not want it; however, it downloaded to my machine unknowingly to me. Now I am being asked to purchase a license. I have been running 6 and it works fine.

  • MrC
    MrC
    Volunteer Moderator

    @AZJim ,

    Version 6 instructions:

    (your topic's subject is How do I close 1Password7, btw).

  • AZJim
    AZJim
    Community Member

    MrC, BINGO...thanks. 7 is removed.

    Best to you, thanks AZJim

  • Corey_C
    Corey_C
    Community Member

    @AZJim Happy to hear that MrC got everything working for you. :)

  • rosaserai
    rosaserai
    Community Member

    How did you remove 1password7? I am having the same problem and I can't use the browser extension on my Chrome on MAC since about a month ago. Very frustrating and now I cant open it on my phone. I had purchased the app (1password outright from Apple, a few years ago). I am fine with the old version.

  • Lars
    Lars
    1Password Alumni

    @rosaserai - what are you trying to remove 1Password from, and what steps have you taken so far? To be clear, to remove 1Password 7 for Mac, you need to do the following:

    1. Quit all running browsers
    2. Quit 1Password 7 completely by typing ^⌥⌘Q (or just holding down the Control and Option keys as you choose Quit from the 1Password menu).
    3. Drag the 1Password 7 application to your Mac's Trash, then empty the Trash.
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