Frozen Account - Export

mpalierakis

Hi,

My account was recently frozen as the trial has finished.

I am trying to export the logins from my vault as a .csv file, but it is not possible.

I have tried both through the app (iOS) and through the laptop (macOS).

Can you please assist on this?

Thanks

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Ben

Hi @mpalierakis

You should be able to export from 1Password for Mac to a CSV. Please make sure you've selected a specific vault in the vault switcher, as it isn't possible to export from the "All Vaults" view:

How to export data from 1Password

I hope that helps. Should you have any other questions or concerns, please feel free to ask.

Ben

mpalierakis

Hi Ben,

Thanks for the swift response.

Does this have to be done through the app for macOS or can be done via the browser too?

I cannot find this step anywhere: File > Export > All Items

Ben

@mpalierakis

This would need to be done from 1Password 7 for Mac:

Download for Mac

Ben

mpalierakis

Thanks Ben!

Ben

No problem. :) If there is anything else we can do, please don't hesitate to contact us.

Ben