iOS stuck at "Syncing..." used to work (WLAN)

k_k
k_k
Community Member
in iOS

WLAN sync used to work fine, but now iOS is stuck, at Syncing...

I don't sync that often (don't need to). Last sync 3 weeks ago, per iPhone app

standalone license
1password 7.2.5 via agilebits store
WLAN server only
MacBookPro9,1 macOS 10.14.3
iPhone SE ios 12.1.4

Both apps (iOS & mac) seem to be latest version.

I've rebooted both devices, both connected to WLAN fine.

Thanks in advance for any assistance you can provide!

1Password Version: 7.2.5
Extension Version: Not Provided
OS Version: iOS 12.1.4
Sync Type: wlan
Referrer: forum-search:iOS stuck at "Syncing..." used to work

Comments

  • Ben
    Ben

    Hi @k_k

    I'm sorry to hear about the trouble. We've compiled a guide outlining all of the troubleshooting steps we have for working out any issues syncing via the WLAN server. I'd recommend running through each of the steps in this guide, in order:

    If you're having trouble using the WLAN server

    Please let me know how you make out. :)

    Ben

  • k_k
    k_k
    Community Member

    Many thanks! Somehow my mac's firewall starting blocking both 1password entries. I'm syncing again.

  • Ben
    Ben

    Excellent. I'm glad to hear the guide helped get you pointed in the right direction. If there is anything else we can do, please don't hesitate to contact us.

    Ben

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