how can I get 1password app to provide me the hint for my Master password

alzoo
alzoo
Community Member
in iOS

Hi,

In troubleshooting an account login issue, I deleted and downloaded the latest version of 1password for iOS. I am trying to open my vault synced in iCloud however it is asking for the Master Password. ( -why do this when its my icloud..) Unfortunately I thought I knew it (having used touchID) and it won't open it. Is there any way I can have the hint provided to me please. I have a Mac I could use if that would help. What are my options to open my synced vault?

thanks
Alzoo

1Password Version: 6.9.1
Extension Version: Not Provided
OS Version: 10.3.1
Sync Type: icloud

Comments

  • Ben
    Ben
    edited March 2019

    Hi @alzoo

    Are you able to access 1Password on your Mac? Or do you not have 1Password for Mac set up?

    Scratch that. It looks like Laura is already helping you with this issue via email. To avoid duplicating efforts let's continue the conversation there, please. :)

    Ben

    ref: WXZ-18553-491

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