Antivirus Alert for 1Password link

idontno

Hi, I don't know if I should post this here, or email 1PW support, so if this is the wrong place please delete.
I was browsing your doco and found this useful page https://support.1password.com/explore/extension/
I clicked the link under "Fill two-factor authentication codes" which points to the page https://support.1password.com/one-time-passwords/
Kaspersky blocks this page with the message "Threat of Data Loss". I elected to allow access from Firefox browser and later checked the Kaspersky log - screenshot below.

Allowing this seems to be browser dependent - I later tried from Chrome and got the same "blocked" message

I am running a windows 10 desktop with Kaspersky Internet Security 2018 version 19.0.0

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

idontno

Why did I post about this? - I guess its because its always a worry when an AV program complains about a site. Does anyone have any ideas as to why Kaspersky is objecting to that URL ?

Ben

Hi @idontno

Thanks for letting us know about this. We'll reach out to Kaspersky to see what is causing the false positive here.

Ben

Ben

@idontno

Kaspersky's website is not reporting a problem with this link:

https://virusdesk.kaspersky.com/?utm_source=support.kaspersky.com&utm_medium=referral&utm_campaign=support_global&utm_content=footer#scanresults

Could you please verify that you have the latest version of the software as well as the latest virus definitions installed?

Ben

idontno

Hi Ben thanks for the response.
I believe I am up to date. I have firefox and Kaspersky auto-updating. Kaspersky is Kaspersky Internet Security 2018 version 19.0.0.1088 (D) - Patch D was released 3 Dec 2018 and the AV database had been updated 10 min ago.
I just updated and restarted chrome and went to that 1PW link. The screenshot gives a bit more info:

idontno

Update: I did what you did Ben - used https://virusdesk.kaspersky.com to check the link - I didn't know about that scanner - same result - link ok.
So I posted on the Kaspersky forum to see if they can help
https://forum.kaspersky.com/index.php?/topic/409368-heuristic-analysis-blocks-threat-that-scans-as-ok/

Ben

Thanks @idontno. We're also reaching out to them to see if we can get some help from our end.

Ben

Ben

Kaspersky responded acknowledging the false positive and should be getting this fixed up in an update soon. :) Thanks for bringing it to our attention.

Ben