Hey my Chrome browser extension isn't opening or functioning at all; 1Pass & Chrome both up to date.

apiarystudio
apiarystudio
Community Member
in 1Password in the Browser

Chrome Version 72.0.3626.119
1Password 7
Macbook Pro

Everything in all systems is up to date. Desktop app opens, but Chrome browser extension won't open to fill things; or open to let me log in; or offer to fill things or save things or generate pws.

I have restarted and refreshed and all the usual...

1Password Version: 7.2.5
Extension Version: 4.7.3.90
OS Version: 10.14.3
Sync Type: Not Provided
Referrer: forum-search:Chrome browser extension won't open.

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @apiarystudio,

    Can you try everything I've detailed in this other post for me please. Basically any time you see the word Firefox just replace it with the word Chrome. Everything there is pretty generic, just something to check, something that will hopefully be relatively quick to try and then should that not prove helpful how to create a diagnostic report. The download link for Chrome is https://www.google.com/chrome/.

    One way or another we'll do our best to get things working for you.

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