My app is frozen although i renewed my app

eddylabonny
eddylabonny
Community Member
in Mac

I gotbthe message that my app is frozen although I renewed my app on Feb, 13th via app-store. can you help me and check my account.

1Password Version: 7.2.7
Extension Version: Not Provided
OS Version: IOS 12.1.4
Sync Type: icloud
Referrer: forum-search:My app is frozen although i renewed my app

Comments

  • eddylabonny
    eddylabonny
    Community Member

    nobody there from the staff?

  • ag_ana
    ag_ana
    1Password Alumni
    edited April 2019

    Hi @eddylabonny! Welcome to the forum! :)

    I see you also emailed us regarding this issue. Let's continue the conversation there, to avoid sharing account information here in the public forum.

    Thank you! :)

    ref: MKR-42554-365

  • eddylabonny
    eddylabonny
    Community Member

    ok, so wll I do

  • ag_ana
    ag_ana
    1Password Alumni

    @eddylabonny

    I have just replied to your email ;) Let's continue the discussion over there.

This discussion has been closed.