I have 1password for work and installed on Galaxy. Cannot get it to work for Family Account

leahbeah35
leahbeah35
Community Member
in Families

I have 1Password installed on my Galaxy. Using it already for work, trying to sign into 1Password with my "home" master password, but it won't take the password. Do I have to un-install and start over?

1Password Version: Just installed
Extension Version: Not Provided
OS Version: Samsung Galaxy 8
Sync Type: Not Provided
Referrer: forum-search:I have 1password for work and installed on Galaxy. Cannot get it to work for Family Account

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @leahbeah35! Welcome to the forum!

    You don't need to uninstall and start over right now. Can you please let us know the steps you are following to add your "home" data to your Galaxy phone? This will help us understand where things might be going wrong.

    Looking forward to hearing back from you!

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