Issue with keyboard shortcut in Chrome

Comments

  • face
    face
    Community Member

    Same here Chrome 73.0.3683.75 (Mac OS X 10.14.3)
    1Password 7.2.5
    Shortcut cmd\ not works
    When execute appears the pic in attach:

    how to resolve it ?
    the issue is available on multiple Mac

  • AGAlumB
    AGAlumB
    1Password Alumni

    @face: Please go to chrome://settings/help , make sure it says "Google Chrome is up to date", restart your Mac, and try again. It sounds like the update is just hung up. Let me know how it goes.

  • Ben
    Ben

    Hi @face

    This would be a separate issue from the one discussed in the original thread you posted in. That was a bug in 1Password 6 for Mac, which is now retired. Could you please try:

    1) Make sure the 1Password extension is installed in Chrome: https://chrome.google.com/webstore/detail/1password-extension-deskt/aomjjhallfgjeglblehebfpbcfeobpgk
    2) Verify the keyboard shortcut is set as desired in 1Password > Preferences > General
    3) Restart the Mac

    Let me know how it turns out. :)

    Ben

  • face
    face
    Community Member

    @brenty
    My Chrome is up to date 73.0.3683.75
    Double check as you said in chrome://settings/help
    Restart my Mac
    The issue is stil there ...

  • Ben
    Ben

    Hi @face

    As per my above post please make sure you've got the 1Password extension installed and enabled in Chrome.

    Thanks!

    Ben

This discussion has been closed.