1password Safari extension broken

Professor_Mac
Professor_Mac
Community Member
in Mac

The 1password Safari extension appears greyed out with a red alert box "Inc...ari" over the top. I have tried reinstalling the plugin from within the 1password App to no avail.

1Password Version: 7.2.5
Extension Version: 7.2.5
OS Version: 10.13.6
Sync Type: Dropbox

Comments

  • peacekeeper
    peacekeeper
    Community Member

    Hi @Professor_Mac , do you have Safari 12 already installed on your machine? 1Password 7.2.x is not compatible with Safari 11 anymore due to security changes by Apple.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Professor_Mac: Indeed, it looks like you're getting that because Safari is out of date. Some folks have reported having difficulty updating Safari, but restarting in Safe Mode and doing the update should work. :)

  • vayda
    vayda
    Community Member

    Some people have a good reason to keep running Safari 11. Is there any option for us?

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @vayda,

    Other than using the Safari Developer Preview as a separate Safari installation, I think the only option is to actually update Safari.

    We also cannot recommend using an outdated browser, so if you really need Safari 11, perhaps you could move your 1Password usage to a different, up-to-date browser until you are able to update to Safari 12.

This discussion has been closed.