Remove people from family and can not access account

namldh
namldh
Community Member
in Families

Hi team,

I removed my friend from family and I change family to invidiual account, but my friend in family account can not access account.

Thank team

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @namldh: If you removed them, they no longer have an account. Can you clarify what you're trying to do?

  • namldh
    namldh
    Community Member

    My friend try connect your account and receive message: ServerError: User is deleted.

  • namldh
    namldh
    Community Member

    I want my friend can access account because their account have MFA

  • AGAlumB
    AGAlumB
    1Password Alumni

    @namldh: What I mean is, why did you delete your friend? They could create a new account, but they won't be able to access an account that's been deleted. That's how it's supposed to work. :(

  • ag_yaron
    ag_yaron
    1Password Alumni
    edited March 2019

    We're in touch via email, so we can continue the conversation there. :)

    ref: RLW-57382-698

This discussion has been closed.