Slow performance of 1Password 7 on Mojave

Comments

  • hockeynut
    hockeynut
    Community Member

    I am on latest macOS Mojave (10.14.3) and its painfully slow. Sometimes its slow starting the mini, and sometimes its slow after entering my password to login. When I say slow I mean at least 30 seconds and often over a minute.

    I've tried the mini restart thing, watchtower disable, and reboot my laptop. Problem still persists.

    1Password 7
    Version 7.2.5 (70205002)
    AgileBits Store

    Normally I use Chrome, but also slow with Firefox and Safari.

    Thanks,
    Steve

  • Greg
    Greg
    1Password Alumni

    Hi @hockeynut,

    Thank you for reporting this! I noticed that you posted your message in a discussion about 1Password 7 for Windows, which is totally different from 1Password 7 for Mac, so I went ahead and moved your message to a new discussion in a Mac category. I hope you don't mind.

    I will discuss this issue with our team and we will get back to you soon. Thanks! :+1:

  • Greg
    Greg
    1Password Alumni

    @hockeynut:

    I talked to our team. Could you please try to install the latest beta version of 1Password 7 for Mac from here and check, if it works better for you?

    Thanks in advance!

    ++
    Greg

  • Arnoud
    Arnoud
    Community Member

    I had the same problem and the latest beta seems to be a lot faster. It's an intermittent problem though, so I'll report here should the issue return with the beta.

  • Greg
    Greg
    1Password Alumni

    Hi @Arnoud,

    Thank you for chipping in! Let us know if the issue returns in beta. :+1:

    ++
    Greg

  • hockeynut
    hockeynut
    Community Member

    I too am having issues with slowness on Mac. Sometimes takes almost a minute to come up. Same slowness with Chrome, FF, Safari or stand-alone app.

    I've rebooted, turned off Watchtower, etc.

    macOS, latest w/updates
    1Password 7
    Version 7.2.5 (70205002)
    AgileBits Store

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @hockeynut! Welcome to the forum!

    Have you tried the latest Beta as recommended by Greg already? Do you see better performance with it?

  • hockeynut
    hockeynut
    Community Member

    Will try the beta today. Thx!

  • ag_ana
    ag_ana
    1Password Alumni

    Sounds good @hockeynut! Let us know how things go :)

  • Marc Tiedemann
    Marc Tiedemann
    Community Member

    Hello, I had the same sluggishness behaviour with 1PW over the last couple of days. Not to the extend like the OP but a couple of seconds which was enough to break the workflow and annoy me.

    I downloaded the BETA and everything is back to the usual behaviour. Also like the style improvements! 👍

  • Ben
    Ben

    Glad to hear the improvements in the beta have helped! :)

    Ben

  • Unknown
    Unknown
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