Family Members - App on iPhone

Cutty
Cutty
Community Member

So, I purchased the Family Member membership so my fiancé could get 1Password on her computer and phone. Getting it installed on her computer was easy but having a hard time getting it on her phone.

My fiancé can't add her account to her iPhone for whatever reason... it only can add mine. Anyone else experience this issue?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Lars
    Lars
    1Password Alumni

    @Cutty - if you've confirmed your fiancé's sign-up, she should be able to add her account to her phone. Here are the steps for 1Password for iOS. Make sure she's using her own Emergency Kit and not the one associated with your account. If she hasn't printed one yet, have her do so by signing into her account in a browser and printing it out (or just use her phone's camera by holding it up to the computer's screen). Let us know how you get on! :)

  • Cutty
    Cutty
    Community Member

    Got it, thank you. She downloaded her emergency kit and it worked now.

    Thank you!

  • Glad to hear that worked out. :)

    Ben

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