Opera Extension and Ensighten Success Login Issue

Shoe
Shoe
Community Member
in 1Password in the Browser

Hi, the Opera extension refuses to fill my login data at https://success.ensighten.com/hc/en-us/signin. Is there something I am doing wrong or anything I can tell the website provider to change with the form?

1Password Version: 7.3.657
Extension Version: 4.7.3.90
OS Version: Windows 10.0.17763 Build 17763
Sync Type: 1password.com

Comments

  • Shoe
    Shoe
    Community Member

    Here is a screenshot of the website and the extension:

  • kaitlyn
    kaitlyn
    1Password Alumni

    Hey @Shoe – good question! Can you try adding the following as a second website URL to your Ensighten Success Login item?

    https://ensighten.zendesk.com

    You'll get the same results if you try saving the Login manually. To explain, there looks to be an iframe on the page with the above URL, so it's required to be added to your Login item in order for 1Password to safely fill there.

  • Shoe
    Shoe
    Community Member

    Hey @kaitlyn - perfect solution! After adding the additional website URL it works as expected. Thanks a lot!

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    I'm glad kaitlyn could help :smile: Do let us know if you run into any other issues.

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