Backup Failed

gammaburst

A couple days ago I started getting repeated notifications (every few minutes) "Backup Failed" "1Password failed to create a backup: Error Domain=NSCocoaErrorDomain C..."

I've been using 1Password on the mac for years without issues. This creates hundreds of notifications a day that I have to manually clear out..

---

1Password Version: 6.8.9
Extension Version: 6.8.9.001
OS Version: OS X 10.13.6
Sync Type: iCloud

Ben

Hi @gammaburst

I'm sorry to hear about the trouble. Do you have any free disk space on the Mac?

Ben

gammaburst

Yes, more than 300GB

Ben

Thanks @gammaburst. To get a better understanding of why this error message is being generated I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@agilebits.com.

With your email please include:

• A link to this thread: https://discussions.agilebits.com/discussion/103059/backup-failed#latest
• Your forum username: gammaburst

That way I can "connect the dots" when I see your diagnostics in our inbox.

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so I can track down the diagnostics and ensure that this issue is dealt with quickly. :)

Once I see the diagnostics I'll be able to better assist you. Thanks very much!

Ben

gammaburst

okay, sent. thank you.

ag_ana

Thank you @gammaburst. We have received your report and we will get back to you over email as soon as we can :)

ref: IWH-71138-293