1Password Extension claims that I need to update Safari but that can't be true.

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PaulChernoff
PaulChernoff
Community Member

I upgraded my iMac from MacOS 10.12.6 to 10.13.6. When I launch Safari I see an error that the 1Password Extension cannot work because my Safari is out of date. This cannot be correct, I am running Safari 11.1.2, the current version. 1Password is up to date. Any suggestion for my next step.


1Password Version: 7.2.5
Extension Version: 7.2.5
OS Version: MacOS 10.13.6
Sync Type: 1Password
Referrer: forum-search:extension

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  • PaulChernoff
    PaulChernoff
    Community Member
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    Nevermind. 2 sets of updates later there is a new version of Safari installed and all is well. So sorry, I thought I was up to date.

  • PaulChernoff
    PaulChernoff
    Community Member
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    Maybe I spoke too soon. New 1Password error message: "1Password can't verify the identity of your web browser For your protection, 1Password will only fill information in browser that have been signed by identified developers."

  • PaulChernoff
    PaulChernoff
    Community Member
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    But it is working in Safari.

  • rudy
    edited May 2019
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    @PaulChernoff,

    That actually isn't the current version of Safari available for macOS 10.13.6. If the Mac App Store isn't currently offering Safari 12 to you then you may need to restart in Safe mode in order to get the Mac App Store to offer that up as an update.

    Apple's recommended fix for this problem: https://discussions.apple.com/thread/8548771

    how to boot in safe mode: https://support.apple.com/HT201262

This discussion has been closed.