I canot reinstall 1Password 7

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Craft
Craft
Community Member
in Mac

Hello, I have bought a stand alone license for 1Password 7 for Mac in October 2018 and everything worked smoothly but my Macbook got stolen. I installed 1Password 7 trial version 7.2.5 on my new computer but I do not see how to apply the license. Please be aware, I have a license not a membership. Thanks a lot for helping me to solve this
Craft

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben
    Options

    Hi @Craft

    I'm sorry to hear about your MacBook. :(

    If you have the license file and have installed 1Password then double clicking on the file should license the app. If you haven't installed the app yet you can do so here:

    Download for Mac

    If you do not have your license file please reach our to our sales team at sales@1password.com from the email address on the license. They should be able to resend that for you. I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

  • Craft
    Craft
    Community Member
    Options

    thank you

  • ag_ana
    ag_ana
    1Password Alumni
    edited May 2019
    Options

    On behalf of Ben, you are welcome!

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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