To protect your privacy: email us with billing or account questions instead of posting here.

I created an account last week, can't login, email address not recognized

ruehlo
ruehlo
Community Member
in Memberships

I created on account last week using my iphone. I wrote down my password. Now I cannot login through the app. When I tried to login to the support forum it is saying there is no account associated with my email address. I have the confirmation email verifying my account. Unfortunately I did not download an emergency kit so i have no idea what to do.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I created an account last week, can't login, email address not recognized

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @ruehlo! Welcome to the forum!

    Now I cannot login through the app.

    What happens when you try to login through the app? Do you get an error message?

    When I tried to login to the support forum it is saying there is no account associated with my email address.

    The forum is a separate system. If you have a 1Password account, you don't get a support forum account too, unless you decide to sign up for it separately, as you have done.

This discussion has been closed.