Delete vaults or remove old account / can't sign into old account

Community Member

An old/suspended 1Password account is still showing up, along with 5 vaults associated with it. I keep getting "Authentication Error" messages regarding this old account when I log in to my current account. And, I can't log in to the old account, as that e-mail address no longer works.

I do not need to access the old account or vaults -- I just want to remove them from my current account and stop getting the error message.


1Password Version: 1Password 7
Extension Version: Not Provided
OS Version: OS X 10.13.6
Sync Type: Not Provided
Referrer: forum-search:Delete vault


  • crrush
    Community Member

    Oh, good lord. I just figured it out. DUH. For anyone with same problem: Preferences / Accounts / select & delete. Derp.

  • ag_ana
    1Password Alumni

    Hi @crrush! Welcome to the forum! :)

    I am very happy to hear things are working as expected now.

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day!

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